FAQ & Support

Yes, you can directly place your orders to boats very easily only at Bless Maldives. Transfer in advance is required, once your order has been complete we will send you a picture proof of delivery and or give you a call.

Yes all of our products are original and genuine. Thousands of customers trust us because of this exact reason. We have the highest quality appliances in the Maldives from worldwide international brands.

All of our products come with a guarantee. If your product is not working we will have it replaced and or refund the amount for you. You are guaranteed to never be left with a broken product. Guarantee is eligible for 24 hours from date of purchase. Furthermore, any product returned within 30 days can be taken in for inspection.

Yes, you can pay cash upon delivery for orders within Male' for most items. For Hulhumale' we do require you to transfer in advance if your order is big, for small orders we do accept cash for Hulhumale' aswell. Cash upon delivery is not accepted for boat deliveries.

You are liable to pay immediately on the spot without halting and or delaying our delivery team. We do not deliver our products just to display it, all of our products are original. It is your responsibilty to gather information about the product on our site and or on Google. If you reject an order upon delivery you are liable to pay 7% service fee of total order price for the cancellation and logistical expenditures caused.

Yes, you can request for a quotation by messaging us or by mailing us at support@bless.mv

Yes, you can request for a GST invoice by messaging us or by mailing us at support@bless.mv with the billing details.

All of our products are guaranteed therefore, if any issue is reported to us when you receive it we will replace it and or refund the full amount for you. You can not test products before paying upon delivery if your selected payment method is cash upon delivery. We DO NOT deliver products just to display it. You are liable to pay immediately on the spot without halting and or delaying our delivery team. You can test the product after delivery meaning our delivery assistants are not held in place. Our delivery assistants will not help you test the product nor inform you on how to operate it, it is your responsibility to look up the product, read the manual and contact us for further support. All of our products are original. You can view most of the information on our website and further information can be gathered on Google with product model numbers as our products are original.

If you reject an order upon delivery you are liable to pay 7% service fee of total order price for the cancellation and logistical expenditures caused.

All of our products are guaranteed therefore, if any issue is reported to us when you receive it we will replace it and or refund the full amount for you. You can not test products upon delivery without paying first. You can test the product after delivery meaning our delivery assistants are not held in place. Our delivery assistants will not help you test the product nor inform you on how to operate it, it is your responsibility to look up the product, read the manual and contact us for further support. We DO NOT deliver products just to display it. You are liable to pay immediately on the spot without halting and or delaying our delivery team. All of our products are original. You can view most of the information on our website and further information can be gathered on Google with product model numbers as our products are original.

If you reject an order upon delivery you are liable to pay 7% service fee of total order price for the cancellation and logistical expenditures caused.

No, unfortunately we do not have a showroom and we DO NOT deliver products just to display it. We are an online E-commerce store with all original products. You can view most of the information on our website and further information can be gathered on Google with the product model numbers as our products are original.

You can directly message us on any of the social media platforms we operate on and or by mailing us. Our email contact is [ support@bless.mv ] We’re only human, so please be patient and we are working as quickly as possible to get back to you. We promise we won’t leave you on ‘read’!

Our viber / whatsapp number is 7687167. Send us a message and we'll get back to you as soon as possible!

We always strive to be the best so we love hearing your thoughts. Should you have any feedback for us, please feel free to message us on our social media platforms and or email us at support@bless.mv

Yes, you can directly place your orders to boats very easily only at Bless Maldives. Transfer in advance is required, once your order has been complete we will send you a picture proof of delivery and or give you a call.

Yes, you can pay cash upon delivery for orders within Male' for most items. For Hulhumale' we do require you to transfer in advance if your order is big, for small orders we do accept cash for Hulhumale' aswell. Cash upon delivery is not accepted for boat deliveries.

You are liable to pay immediately on the spot without halting and or delaying our delivery team. We do not deliver our products just to display it, all of our products are original. It is your responsibilty to gather information about the product on our site and or on Google. If you reject an order upon delivery you are liable to pay 7% service fee of total order price for the cancellation and logistical expenditures caused.

All of our products are guaranteed therefore, if any issue is reported to us when you receive it we will replace it and or refund the full amount for you. You can not test products before paying upon delivery if your selected payment method is cash upon delivery. We DO NOT deliver products just to display it. You are liable to pay immediately on the spot without halting and or delaying our delivery team. You can test the product after delivery meaning our delivery assistants are not held in place. Our delivery assistants will not help you test the product nor inform you on how to operate it, it is your responsibility to look up the product, read the manual and contact us for further support. All of our products are original. You can view most of the information on our website and further information can be gathered on Google with product model numbers as our products are original.

If you reject an order upon delivery you are liable to pay 7% service fee of total order price for the cancellation and logistical expenditures caused.

You can cancel your order for free before we dispatch your order, please message us immediately to cancel or call us at 768-7167 before your order is dispatched. Orders are usually dispatched within a few hours, sometimes even faster so be quick.

Cancelling orders that have been dispatched:
• You will be charged 7% of total order price if you wish to cancel and or reject an order that has been dispatched. This fee is charged for the logistical expenditures caused.

Currently our average delivery times are 1-24 hours. If you have already paid for your order and have attached the transfer slip during checkout, your order will be put in our priority que.

Most of our products are delivered for free within Male'. Additional delivery fees maybe charged based on the location, quantity, size and volume of your order.

Once an order is placed, our team will collect your products and deliver it within 1-24 hours. All of our products are original, genuine and in brand new condition. Every product is guaranteed.

Sorry, we know this is the boring legal mumbo-jumbo, but take a minute to have a read of our refund/replacement/return policy. We offer free refund/replacement/return if the conditions have been met.

Conditions for refund/replacement/return are as follows:
• Product received has been badly damaged - in this case we will send you a full refund or a replacement.
• Product has not been delivered, is out of stock.
• Incorrect or missing product - we have strict quality control measures in place to ensure that this doesn't happen, in the unlikely event that this happens, we will send you a full refund or a replacement.

Ineligibilty for refund/replacement/return are as follows:
• If you ordered the wrong products or SKU.
• Product and or its packaging has been damaged.
• Product is non-refundable.
• Damage resulting from improper or incorrect use of appliance.
• Damage caused by electrical issues, shocks & etc.
• Evident mishandling of goods by the consumer or third party logistics provider.
• Not in original condition, missing elements, used, tested, submerged and or unsealable.
• Incomplete, indecipherable or illegible claims will be deemed invalid.
• You provided incorrect delivery information.
• Change of mind, dissatisfaction, failing to comprehensively read out the information provided.
• When the 24 hour time period has run out and order status has been closed.
• We cannot offer a refund or replacement if your unclaimed packages are destroyed by logistics companies.
• Force Majeure - We cannot take responsibility for any product damaged or delayed by the act of God, including but not limited: epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, customs inspection.

Yes all of our products are original and genuine. Thousands of customers trust us because of this exact reason. We have the highest quality appliances in the Maldives from worldwide international brands.

All of our products come with a guarantee. If your product is not working we will have it replaced and or refund the amount for you. You are guaranteed to never be left with a broken product. Guarantee is eligible for 24 hours from date of purchase. Furthermore, any product returned within 30 days can be taken in for inspection.

Yes you can switch a product however you will have to bare an additional replacement fee which is 5% of your original order value. Whether the order value balance is equivalent, lesser or higher the replacement fee is added on. This fee is charged for logistical expenditures caused. You can not switch and or get a replacement if the packaging has been damaged.

If you have just received your products then worry not, just message us on our social media platforms and or mail us at support@bless.mv and we'll have it replaced or refunded for you.

Our third party qualified technicians will first diagnose the issue and depending on the issue if warranty is still eligible it takes 4-7 working days on average and may take more time if product is complex. We will always push to ammend such issues at the earliest possible timelines.